Live Mode

Violet’s Live Mode enables real transactions with actual merchants, payments, and fund transfers. Once activated, your platform will be processing live orders, onboarding real merchants, and handling payouts with full compliance and security measures.

​

Features of Live Mode

Live Mode includes all the capabilities of Test Mode but operates in a production environment with real financial transactions. Key features include:

1. Process Real Payments via your Stripe Platform Account

   • Payment capture and transfer occur with actual funds using your connected Stripe Platform account. This ensures shoppers are charged and funds are properly routed to merchants during Checkout.

2. Onboard Real Merchants through Violet Connect

   • Live Mode allows you to onboard real merchants who will use Violet Connect to connect their ecommerce store to Violet and set up Stripe Connect accounts for payouts. These Stripe accounts are fully functional and will receive real funds from transactions. Additionally, any products synced from their ecommerce store are considered available for purchase based on their configuration.

3. Access the Violet Merchant Dashboard

   • Merchants onboarded in Live Mode can log into the Merchant Dashboard to track their orders, manage synced offers, view their connected payout accounts, and handle other aspects of their storefront operations.

​

Considerations for Live Mode

To ensure a smooth transition, review our Live Mode Requirements and schedule a go-live demo with the Violet team. Once approved, your app will be enabled for real transactions.

​

What happens after your app is enabled for Live Mode?

Once Violet has enabled your app for Live Mode, your ready for real marketplace transactions. The following features will now be available to you:

1. Live Mode App Secret Visible

   Your app secret will be accessible in the Violet Dashboard under Live Mode. This is required for all API requests made to Violet.

2. Start Onboarding Merchants

   You can now onboard real merchants to your platform using Violet Connect. Merchants will be able to link their ecommerce stores to Violet and configure Stripe Connect accounts for payouts through the Violet Connect link you have set up.

3. Perform Checkout

   Orders submitted through Violet in Live Mode will be processed against real merchant stores. Merchants will see these orders within their ecommerce systems alongside non-Violet transactions. Additionally, real shopper payment methods will be charged, and funds will be transferred to merchant Stripe Connect accounts securely.