Supported Countries

Violet uses Stripe Express to power our payments and payout flows to ensure that you have the ability to control your own payout schedules and connected bank accounts. As a result, Violet is limited to supporting countries and currencies that are also supported by Stripe.

You can find a full list of supported countries here: Stripe Supported Countries.

Cross-Border Transfer Regions

Stripe Connect enables cross-border transfers within five primary regions:

Region	Notes
United States	Full cross-border support with other regions
United Kingdom	Full cross-border support; fee waived within UK-EEA
European Economic Area (EEA)	Includes EU countries plus Iceland, Liechtenstein, Norway
Canada	Full cross-border support with other regions
Switzerland	Full cross-border support with other regions

Cross-Border Fee: A 0.25% processing fee applies to cross-border transfers. This fee is waived for transfers between UK and EEA countries, or within the EEA.

Violet's primary Stripe account is based in the US. Any payout account that is connected from outside the US is considered a cross-border account and may be subject to the cross-border fee.

How Country Support Is Determined

Country support for payout accounts depends on your app's transfer mechanism configuration:

Transfer Mechanism	Country Support Check	Reference
Standard Transfers (default)	Stripe's supported transfer countries	Stripe Cross-Border Payouts
Destination Payments	Stripe's destination charge support	Stripe Destination Charges

Important: The same country may have different support status depending on your transfer mechanism. A country might support standard Stripe transfers but not destination charges, or vice versa.

Unsupported Countries

If a merchant attempts to onboard from a country not supported by Stripe for your platform's transfer mechanism, Violet will automatically create an EXTERNAL payout account instead of a standard Stripe payout account.

With an EXTERNAL payout account:

• The merchant can still be onboarded to your platform

• Distributions are still calculated and tracked in Violet

• Transfers must be processed by the Channel outside of Violet's payment infrastructure

• The Channel must register transfers with Violet to keep distributions in sync

EXTERNAL payout accounts do not have an underlying Stripe account, so there is no KYC validation or Stripe dashboard access.

When to Use Each Transfer Mechanism

Consider your merchant base geography when choosing a transfer mechanism:

If Your Merchants Are...	Recommended Approach
Primarily in Stripe's supported transfer countries	Standard Transfers - Maximum country coverage for standard Stripe transfers
Primarily in destination charge-supported countries	Destination Payments - Atomic transfers with platform as merchant of record
In a mix of supported/unsupported countries	Standard Transfers with EXTERNAL handling for unsupported countries
In regions outside standard transfer support	Destination Payments with Scheduled Transfers - See below

Expanding Geographic Reach with Destination Payments

Destination payments combined with Scheduled Transfers can support merchants in more countries than standard transfers.

With this configuration, Violet charges a saved payment method on your platform account and uses destination charges to move funds directly to the merchant's connected account. Because the charge originates from your platform (rather than being a balance transfer), this can bypass standard cross-border transfer restrictions.

This means: Merchants who onboard with a Stripe account in regions that wouldn't normally support Stripe transfers can still receive automated payouts through Violet.

See Transfer Mechanisms for full details.

See EXTERNAL Payout Accounts for more details on how these accounts work, and Using External Transfers for the guide on processing transfers for these merchants.