Payment Integration Health

Payment Integration Health provides a real-time status of your payment integration. It is divided into three components: credentials, webhooks, and scopes.

You can view this section by navigating to the Payments tab in the channel dashboard.

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Component
Description

Credentials

This section displays the status of your Stripe account credentials. Your Stripe credentials are used to authenticate various Stripe actions.

Webhooks

This section displays the status of your Stripe account webhooks. Your Stripe webhooks are used to process various events for your platform and connected accounts.

Scopes

This section displays the status of your Stripe account scopes. Your Stripe scopes are used to define the permissions required for your platform in order to interact with various Stripe resources.

Each component can have one of the following statuses:

Statuses

Status
Description

Pending

Your payment integration is pending validations.

Active

Your payment integration is healthy and operational.

Degraded

Your payment integration is experiencing non-urgent issues.

Critical

Your payment integration is experiencing issues that would impact important processes.

Your overall payment integration health status is determined based on the most severe status of any of the three components.

If any part of your payment integration is in a non-active state, you will be able to click into it and see a list of issues that need to be resolved.

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You can also see more details about the error by clicking "See Details" to view the error message and a suggested resolution.

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