Merchant App Connections

For an app to access a merchant’s catalog, the merchant must first connect to the app. Once connected, the channel can browse the merchant’s published products and sell any active offers.

When the connection is established, Violet sends a MERCHANT_CONNECTED webhook to the app and a STORE_CONNECTED notification to the channel dashboard.

If the merchant later disconnects the app, Violet emits a MERCHANT_DISCONNECTED webhook and a STORE_DISCONNECTED notification to the channel dashboard. Apps can initiate a disconnect through the Merchant App Uninstall endpoint.

Keep in mind that a merchant can be disabled while still remaining connected to an app.

Commission Rate

The commission rate is specific to each merchant–app connection. If that connection is terminated and later re-established, a new rate is applied based on the app’s default commission settings.

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