Country-Specific Restrictions
Violet’s capabilities depend on Stripe’s country-specific regulations, affecting payment processing, transfers, and Merchant onboarding. For details, refer to Stripe Documentation or contact Stripe Support.
US-based Stripe Platform Accounts
Connect Account Onboarding
US-based platform accounts are able to onboard merchants through Violet Connect in any of the supported countries listed here. Violet ensures that the correct service agreements types are used for the underlying Stripe Connect accounts when they are created against your platform to enable payments and transfers. Merchants that are connecting non-US bank accounts are required to be of the recipient Service Agreement Type. You can learn more about Stripe Service agreements here.
Payment Capture
The following currencies are supported for Payment Capture by Violet for US-based platform accounts: https://docs.stripe.com/currencies?presentment-currency=US#presentment-currencies
Transfers
Violet can perform Transfers to the following countries for US-based platform accounts: https://docs.stripe.com/connect/cross-border-payouts
Feature Restrictions
| Platform Account Country | Capture Method | Transfer Method | International Merchant | Supported by Violet |
|---|---|---|---|---|
| US | Automatic | Automatic | NO | YES |
| US | Automatic | Automatic | YES | YES |
| US | Automatic | Custom | NO | YES |
| US | Automatic | Custom | YES | YES |
| US | Automatic | External | NO | YES |
| US | Automatic | External | YES | YES |
| US | Custom | Automatic | NO | NO |
| US | Custom | Automatic | YES | YES* |
| US | Custom | Custom | NO | YES |
| US | Custom | Custom | YES | YES |
| US | Custom | External | NO | YES |
| US | Custom | External | YES | YES |
| US | External | Automatic | NO | NO |
| US | External | Automatic | YES | NO |
| US | External | Custom | NO | NO |
| US | External | Custom | YES | NO |
| US | External | External | NO | YES |
| US | External | External | YES | YES |
*A custom capture method with an automatic transfer option ensures that once funds are captured, they’re immediately transferred to the merchant.
United Kingdom (UK) Platform Accounts
Connect Account Onboarding
United Kingdom (UK) based Stripe platforms can only onboard payout accounts for merchants that belong to the European Economic Area (EEA). This is due to banking restrictions enforced by Stripe to account for Strong Customer Authentication (SCA) regulations. As Stripe builds out additional support for international platforms, Violet will make relevant updates to increase functionality.
Payment Capture
The following currencies are supported for Payment Capture by Violet for UK-based platform accounts: https://docs.stripe.com/currencies. You can select your specific country to see which currencies your shoppers can be charged in.
Transfers
UK-based Platform accounts are restricted by Stripe to transfers within the European Economic Area (EEA). Violet is currently limited by the same restrictions. To pay out funds to merchants that fall outside this region, Violet recommends a custom relationship with the merchant and to process direct Bank Transfers. This is a manual process and operates independent of Violet.
Feature Restrictions
| Stripe Platform Country | Capture Method | Transfer Method | EEA-based Merchant | Supported by Violet |
|---|---|---|---|---|
| UK country | Automatic | Automatic | NO | NO |
| UK country | Automatic | Automatic | YES | YES |
| UK country | Automatic | Custom | NO | NO |
| UK country | Automatic | Custom | YES | YES |
| UK country | Automatic | External | NO | YES |
| UK country | Automatic | External | YES | YES |
| UK country | Custom | Automatic | NO | NO |
| UK country | Custom | Automatic | YES | YES* |
| UK country | Custom | Custom | NO | NO |
| UK country | Custom | Custom | YES | YES |
| UK country | Custom | External | NO | YES |
| UK country | Custom | External | YES | YES |
| UK country | External | Automatic | NO | NO |
| UK country | External | Automatic | YES | NO |
| UK country | External | Custom | NO | NO |
| UK country | External | Custom | YES | NO |
| UK country | External | External | NO | YES |
| UK country | External | External | YES | YES |
*A custom capture method with an automatic transfer option ensures that once funds are captured, they’re immediately transferred to the merchant.
European Union (EU) Platform Accounts
Connect Account Onboarding
European Union (EU) based Stripe platforms can only onboard payout accounts for merchants that belong to European Economic Area. This is due to banking restrictions enforced by Stripe to account for Strong Customer Authentication (SCA) regulations. As Stripe builds out additional support for international platforms, Violet will make relevant updates to increase functionality.
Payment Capture
The following currencies are supported for Payment Capture by Violet for EU-based platform accounts: https://docs.stripe.com/currencies. You can select your specific country to see which currencies your shoppers can be charged in.
Transfers
EU-based Platform accounts are restricted by Stripe to transfers within the European Economic Area (EEA). Violet is currently limited by the same restrictions. To pay out funds to merchants outside this region, Violet recommends a custom relationship with the merchant and to process direct Bank Transfers. This is a manual process and operates independent of Violet.
Feature Restrictions
| Stripe Platform Country | Capture Method | Transfer Method | EEA-based Merchant | Supported by Violet |
|---|---|---|---|---|
| EU country | Automatic | Automatic | NO | NO |
| EU country | Automatic | Automatic | YES | YES |
| EU country | Automatic | Custom | NO | NO |
| EU country | Automatic | Custom | YES | YES |
| EU country | Automatic | External | NO | YES |
| EU country | Automatic | External | YES | YES |
| EU country | Custom | Automatic | NO | NO |
| EU country | Custom | Automatic | YES | YES* |
| EU country | Custom | Custom | NO | NO |
| EU country | Custom | Custom | YES | YES |
| EU country | Custom | External | NO | YES |
| EU country | Custom | External | YES | YES |
| EU country | External | Automatic | NO | NO |
| EU country | External | Automatic | YES | NO |
| EU country | External | Custom | NO | NO |
| EU country | External | Custom | YES | NO |
| EU country | External | External | NO | YES |
| EU country | External | External | YES | YES |
*A custom capture method with an automatic transfer option ensures that once funds are captured, they’re immediately transferred to the merchant.
Platform Accounts in Other countries (i.e. non-US/UK/EU)
Connect Account Onboarding
Stripe platform accounts in countries not listed above (i.e. non-US/UK/EU) can only currently onboard payout accounts in the same country as their Platform account. This is due to cross-border banking restrictions enforced by Stripe for non-US platform accounts. As Stripe builds out additional support for international platforms, Violet will make relevant updates to increase functionality.
Payment Capture
The following currencies are supported for Payment Capture by Violet for non-US/UK/EU based platform accounts: https://docs.stripe.com/currencies. You can select your specific country to see which currencies your shoppers can be charged in.
Transfers
Non-US/UK/EU Platform accounts are restricted by Stripe to transfers within the same country. Violet is currently limited by the same restrictions. To pay out funds to international merchants, Violet recommends a custom relationship with the merchant and to process direct Bank Transfers. This is a manual process and operates independent of Violet.
Feature Restrictions
| Stripe Platform Country | Capture Method | Transfer Method | International Merchant | Supported by Violet |
|---|---|---|---|---|
| non-US/UK/EU | Automatic | Automatic | NO | YES |
| non-US/UK/EU | Automatic | Automatic | YES | NO |
| non-US/UK/EU | Automatic | Custom | NO | YES |
| non-US/UK/EU | Automatic | Custom | YES | NO |
| non-US/UK/EU | Automatic | External | NO | YES |
| non-US/UK/EU | Automatic | External | YES | YES |
| non-US/UK/EU | Custom | Automatic | NO | NO |
| non-US/UK/EU | Custom | Automatic | YES | NO |
| non-US/UK/EU | Custom | Custom | NO | NO |
| non-US/UK/EU | Custom | Custom | YES | NO |
| non-US/UK/EU | Custom | External | NO | YES |
| non-US/UK/EU | Custom | External | YES | YES |
| non-US/UK/EU | External | Automatic | NO | NO |
| non-US/UK/EU | External | Automatic | YES | NO |
| non-US/UK/EU | External | Custom | NO | NO |
| non-US/UK/EU | External | Custom | YES | NO |
| non-US/UK/EU | External | External | NO | YES |
| non-US/UK/EU | External | External | YES | YES |
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