Setting up a Payout Account

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Receiving Payments

If you’re a merchant, to receive payments for orders placed through Violet, you’ll need to connect a bank account via Stripe. Violet uses Stripe Connect to make this process seamless. You can either create a Stripe Connect Express account specifically for handling transactions through Violet or link your existing Stripe Standard account via OAuth.

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Choosing Your Stripe Account Type

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Stripe Express Account

A Stripe Express account is a fast and easy way to set up payouts. Companies like DoorDash, Lyft, and Shopify use Stripe Express for their payment processes. With this setup, you can:

• Quickly onboard with streamlined KYC (Know Your Customer) verification.
• Manage your payout schedule directly from Stripe.
• Keep all sensitive data securely stored within Stripe.

This account is dedicated to handling your payouts from Violet and cannot be used for external transactions.

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Stripe Standard Account

If you already have a Stripe Standard account, you can link it to receive payouts from Violet directly into the same account you use for your other business transactions. However, there are some limitations:

• Your linked Stripe Standard account will provide platform visibility into all transactions, even those unrelated to Violet.
• Once connected, it cannot be linked to another platform account.
• Standard accounts have additional restrictions for cross-border transactions. The banking country must match the country of Violet’s Stripe platform account.
• If you are an international merchant connecting to a US-based platform, a Stripe Express account is required. Reach out to your channel to learn more about the country they operate in.

For more details, visit the Stripe documentation.

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Setting Up Your Payouts

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Connecting a Stripe Standard Account

If you choose to link an existing Stripe Standard account:

1. You’ll be redirected to Stripe to select the account you want to connect.
2. Ensure you’re logged into the correct Stripe account before selecting it.
3. After linking, you’ll be returned to Violet, and your account will be ready to receive payouts.

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Creating a New Stripe Express Account

If you don’t already have a Stripe account, you can create a new Stripe Express account:

1. Choose “I don’t have a Stripe account.”
2. Select the country where your bank account is located (this may differ from your business location).
3. Complete the Stripe KYC process.
4. Once finished, you’ll be redirected back to Violet.
5. You can monitor your account status and payouts in Violet to ensure everything is set up correctly.

If your country is not listed, Stripe does not currently support payouts to that location. Check the Stripe Global Support page for more details.