These webhooks specifically relate to transfer updates , enabling you to monitor the lifecycle of funds moving from your platform to the merchant’s connected Prism Pay account.
A catch-all event for any updates to a Transfer within Violet. This includes updates such as status changes during transfer reversals.
{ "id" : 335500 , "payment_provider_id" : "tr_3RBesbK29KDiBVld0zLcELFW" , "payout_account_id" : 11495 , "amount" : 11428 , "currency" : "USD" , "status" : "SENT" , "payment_provider" : "STRIPE" , "related_orders" : [ "8035507" ], "related_bags" : [ "8147708" ], "date_created" : "2025-04-08T16:21:52+0000" , "date_last_modified" : "2025-04-15T16:57:27+0000" , "errors" : [] } Emitted when a refund is being processed and funds are reversed from a Transfer to a merchant.
{ "id" : 93115 , "payment_provider_id" : "tr_3RQcnz2fBAGe9wfJ0wvdaB4J" , "payout_account_id" : 10298 , "amount" : 60000 , "currency" : "usd" , "status" : "REVERSED" , "payment_provider" : "STRIPE" , "related_orders" : [ "138704" ], "related_bags" : [ "166905" ], "transfer_reversals" : [ "10000" ], "date_created" : "2025-05-19T23:09:30+0000" , "date_last_modified" : "2025-05-19T23:12:43+0000" , "errors" : [], "external_id" : "tr_3RQcnz2fBAGe9wfJ0wvdaB4J" , "payment_service" : "STRIPE" } TRANSFER_PARTIALLY_REFUNDED
Emitted when a refund is being processed and funds are partially reversed from a Transfer to a merchant.
{ "id" : 93115 , "payment_provider_id" : "tr_3RQcnz2fBAGe9wfJ0wvdaB4J" , "payout_account_id" : 10298 , "amount" : 60000 , "currency" : "usd" , "status" : "REVERSED" , "payment_provider" : "STRIPE" , "related_orders" : [ "138704" ], "related_bags" : [ "166905" ], "transfer_reversals" : [ "10000" ], "date_created" : "2025-05-19T23:09:30+0000" , "date_last_modified" : "2025-05-19T23:12:43+0000" , "errors" : [], "external_id" : "tr_3RQcnz2fBAGe9wfJ0wvdaB4J" , "payment_service" : "STRIPE" } Emitted when a transfer reversal fails. This can happen if the transfer reversal is not successful for any reason, including exceptions from the underlying payment provider, such as insufficient funds or an invalid account. When a transfer reversal fails, both the Transfer and TransferReversal objects have information about the error.
{ "id" : 93114 , "payout_account_id" : 10213 , "amount" : 60000 , "currency" : "usd" , "status" : "SENT" , "payment_provider" : "STRIPE" , "related_orders" : [ "138704" ], "related_bags" : [ "166904" ], "date_created" : "2025-05-19T23:09:29+0000" , "date_last_modified" : "2025-05-19T23:09:30+0000" , "errors" : [ { "id" : 34941 , "error_code" : 9000 , "error_message" : "Insufficient funds in underlying account to perform a transfer reversal." , "date_created" : "2025-05-19T23:09:30+0000" , } ], "payment_service" : "STRIPE" } 
