Support
Violet SLA
At Violet, we are committed to providing a reliable and high-performing API service to power your applications.
Service Availability
We work hard to ensure 99.9% uptime for our API service on a monthly basis. This means that you can expect our API to be available and responsive at least 99.9% of the time, excluding planned maintenance windows.
Historical Performance
We take pride in consistently delivering exceptional uptime performance for our API service. Our historical uptime records demonstrate our commitment to reliability and availability:
2023 Uptime: 99.99996% 2024 Year-to-Date Uptime: 99.999995%
These uptime figures include any subsystem downtime, demonstrating that our API service remains highly available and responsive to meet your application’s needs.
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