Cancel Bag

Bag cancellation is in beta. Please report any errors to Violet.

Cancel a single Bag from an Order. This action will attempt to cancel the external order in the merchants system. The total amount paid for this Bag will be refunded to the shopper upon successful cancellation.

The Bag must be in a cancellable state. Any Bag's that have a status of IN_PROGRESS, REFUNDED, or CANCELED cannot be cancelled.

Cancel Bag

post

Path parameters

order_idinteger · int64Required

bag_idinteger · int64Required

Header parameters

X-Violet-TokenstringRequired

X-Violet-App-SecretstringRequired

X-Violet-App-Idinteger · int32Required

Body

reasonstring · max: 255Optional

Custom message describing the reason for the cancellation.

reason_codestring · enum · max: 255Optional

Code that best represents the reason for the cancellation.

Default: OTHERPossible values:

restock_itemsbooleanOptional

Should the items be restocked. In most cases this should be true since only unfulfilled orders can be cancelled.

Default: true

notify_customerbooleanOptional

Should the customer be notified by the merchants system that a cancellation has occurred.

Default: false

Responses

200

success

application/json

202

accepted

application/json

400

bad request

application/json

404

not found

application/json

post

HTTPcURLJavaScriptPython

POST /v1/orders/{order_id}/bags/{bag_id}/cancel HTTP/1.1
Host: sandbox-api.violet.io
X-Violet-Token: text
X-Violet-App-Secret: text
X-Violet-App-Id: 1
Content-Type: application/json
Accept: */*
Content-Length: 87

{
  "notify_customer": true,
  "reason_code": "CUSTOMER",
  "reason": "Customer requested refund."
}

Customer Requested CancellationSuspected Fraud Cancellation

{
  "order_id": 10000,
  "app_id": 10000,
  "status": "CANCELED",
  "cancelled_bags": [
    {
      "order_id": 10000,
      "bag_id": 11111,
      "merchant_id": 22222,
      "external_order_id": "7438192837181",
      "status": "CANCELED",
      "originated_by": "VIOLET",
      "date_cancelled": "2024-10-24T14:00:39.000+00:00",
      "refund": {
        "id": 99999,
        "order_id": 10000,
        "bag_id": 11111,
        "merchant_id": 22222,
        "app_id": 10000,
        "transaction_id": 44444,
        "amount": 9900,
        "reason": "Order canceled",
        "refund_currency": "USD",
        "status": "COMPLETED",
        "skus": [
          {
            "id": 55555,
            "bag_id": 11111,
            "quantity_refunded": 1,
            "external_id": "41818918453315",
            "order_sku_id": 8014657
          },
          {
            "id": 55556,
            "bag_id": 77777,
            "quantity_refunded": 1,
            "external_id": "41832890171459",
            "order_sku_id": 77777
          }
        ],
        "date_created": "2024-10-24T14:00:35+0000",
        "date_last_modified": "2024-10-24T14:00:35+0000",
        "external_id": "943916482627",
        "errors": []
      }
    }
  ],
  "message": "All external orders were cancelled."
}