Get Connection Health Report

Retrieve the connection health for a specific Merchant given their merchant_id. You can use this endpoint to understand whether or not merchants are ready for transactions through your app.

This endpoint cached once every 24 hours. The data you see may be stale, although if you refresh a specific merchant, those updates will be reflected here. We highly recommend subscribing to our Webhooks to get accurate information about when a merchant needs attention.

Get Connection Health Report by MerchantId.

get

ConnectionHealth reports are cached once every 24 hours, if you need to request fresh data, pass ?refresh=true.

Path parameters

merchant_idinteger · int32Required

Query parameters

app_idinteger · int32Optional

refreshbooleanOptional

Will refresh and re-calculate the merchant's connection health. This is a heavy operation and should not be done programmatically. Only pass this param when you have reason to believe something has changed the merchant's status. We recommend using our webhooks to be notified when a merchant has become unhealthy or has completed onboarding.

Default: false

Header parameters

X-Violet-TokenstringRequired

X-Violet-App-SecretstringRequired

X-Violet-App-Idinteger · int32Required

Responses

default

default response

application/json

get

HTTPcURLJavaScriptPython

GET /v1/operations/connection_health/{merchant_id} HTTP/1.1
Host: sandbox-api.violet.io
X-Violet-Token: text
X-Violet-App-Secret: text
X-Violet-App-Id: 1
Accept: */*

default

default response

{
  "merchant_id": 1,
  "merchant_name": "text",
  "merchant_email": "text",
  "merchant_status": "INACTIVE",
  "platform": "OTHER",
  "store_url": "text",
  "distribution_type": "PUBLIC",
  "connection": {
    "status": "COMPLETE",
    "error": {
      "message": "text",
      "error": "text",
      "code": 1,
      "data": {
        "cause": "ORDER_ERROR",
        "skus": [
          {
            "message": "text",
            "name": "text",
            "skuId": 1,
            "orderSkuId": 1,
            "bagId": 1
          }
        ]
      },
      "id": {},
      "ids": [
        {}
      ]
    },
    "results": {
      "isConnected": true,
      "hasActivePlatformPlan": true,
      "hasShippingMethods": true,
      "storeScopes": {
        "hasValidScopes": true,
        "requiredScopes": [
          "text"
        ],
        "missingScopes": [
          "text"
        ]
      },
      "connected": true
    }
  },
  "scope_validation": {
    "status": "COMPLETE",
    "error": {
      "message": "text",
      "error": "text",
      "code": 1,
      "data": {
        "cause": "ORDER_ERROR",
        "skus": [
          {
            "message": "text",
            "name": "text",
            "skuId": 1,
            "orderSkuId": 1,
            "bagId": 1
          }
        ]
      },
      "id": {},
      "ids": [
        {}
      ]
    },
    "results": {
      "valid": true,
      "missing_scopes": [
        "text"
      ]
    }
  },
  "sync_status": {
    "status": "COMPLETE",
    "error": {
      "message": "text",
      "error": "text",
      "code": 1,
      "data": {
        "cause": "ORDER_ERROR",
        "skus": [
          {
            "message": "text",
            "name": "text",
            "skuId": 1,
            "orderSkuId": 1,
            "bagId": 1
          }
        ]
      },
      "id": {},
      "ids": [
        {}
      ]
    },
    "results": {
      "id": 1,
      "merchant_id": 1,
      "status": "NOT_STARTED",
      "abort": true,
      "total_products": 1,
      "total_products_synced": 1,
      "resync_required": true,
      "date_last_synced": "2025-07-10T01:32:05.577Z",
      "taxonomy_synced": true,
      "webhooks_created": true,
      "date_shipping_last_synced": "2025-07-10T01:32:05.577Z",
      "app_id": 1
    }
  },
  "invalid_products": {
    "status": "COMPLETE",
    "error": {
      "message": "text",
      "error": "text",
      "code": 1,
      "data": {
        "cause": "ORDER_ERROR",
        "skus": [
          {
            "message": "text",
            "name": "text",
            "skuId": 1,
            "orderSkuId": 1,
            "bagId": 1
          }
        ]
      },
      "id": {},
      "ids": [
        {}
      ]
    },
    "results": {
      "count": 1,
      "invalid_product": {
        "id": 1,
        "external_id": "text",
        "name": "text",
        "thumbnail_url": "text",
        "merchant_id": 1,
        "issues": "text",
        "status": "UNRESOLVED",
        "date_created": "2025-07-10T01:32:05.577Z",
        "date_last_modified": "2025-07-10T01:32:05.577Z"
      }
    }
  },
  "offers_published": {
    "status": "COMPLETE",
    "error": {
      "message": "text",
      "error": "text",
      "code": 1,
      "data": {
        "cause": "ORDER_ERROR",
        "skus": [
          {
            "message": "text",
            "name": "text",
            "skuId": 1,
            "orderSkuId": 1,
            "bagId": 1
          }
        ]
      },
      "id": {},
      "ids": [
        {}
      ]
    },
    "results": {
      "sync_complete": true,
      "count": 1
    }
  },
  "payout_account": {
    "status": "COMPLETE",
    "error": {
      "message": "text",
      "error": "text",
      "code": 1,
      "data": {
        "cause": "ORDER_ERROR",
        "skus": [
          {
            "message": "text",
            "name": "text",
            "skuId": 1,
            "orderSkuId": 1,
            "bagId": 1
          }
        ]
      },
      "id": {},
      "ids": [
        {}
      ]
    },
    "results": {
      "id": 1,
      "account_type": "MERCHANT",
      "account_id": 1,
      "merchant_id": 1,
      "app_id": 1,
      "is_active": true,
      "country_code": "text",
      "payment_provider": "STRIPE",
      "payment_provider_account_id": "text",
      "payment_provider_account_type": "EXPRESS",
      "payment_provider_metadata": {
        "ANY_ADDITIONAL_PROPERTY": {}
      },
      "payment_provider_account": {},
      "date_deactivated": "2025-07-10T01:32:05.577Z",
      "errors": [
        {
          "id": 1,
          "error_code": 1,
          "error_message": "text",
          "resolved": true,
          "date_resolved": "2025-07-10T01:32:05.577Z",
          "date_created": "2025-07-10T01:32:05.577Z",
          "payout_account_id": 1
        }
      ],
      "date_created": "2025-07-10T01:32:05.577Z",
      "date_last_modified": "2025-07-10T01:32:05.577Z"
    }
  },
  "migration": {
    "status": "COMPLETE",
    "error": {
      "message": "text",
      "error": "text",
      "code": 1,
      "data": {
        "cause": "ORDER_ERROR",
        "skus": [
          {
            "message": "text",
            "name": "text",
            "skuId": 1,
            "orderSkuId": 1,
            "bagId": 1
          }
        ]
      },
      "id": {},
      "ids": [
        {}
      ]
    },
    "results": "MIGRATION_REQUIRED"
  },
  "commission_rate": {
    "status": "COMPLETE",
    "error": {
      "message": "text",
      "error": "text",
      "code": 1,
      "data": {
        "cause": "ORDER_ERROR",
        "skus": [
          {
            "message": "text",
            "name": "text",
            "skuId": 1,
            "orderSkuId": 1,
            "bagId": 1
          }
        ]
      },
      "id": {},
      "ids": [
        {}
      ]
    },
    "default_rate": 1,
    "overrides": [
      {
        "status": "COMPLETE",
        "error": {
          "message": "text",
          "error": "text",
          "code": 1,
          "data": {
            "cause": "ORDER_ERROR",
            "skus": [
              {
                "message": "text",
                "name": "text",
                "skuId": 1,
                "orderSkuId": 1,
                "bagId": 1
              }
            ]
          },
          "id": {},
          "ids": [
            {}
          ]
        },
        "app_id": 1,
        "rate": 1,
        "commission_locked": true
      }
    ]
  }
}