Search Connection Health

This endpoint cached once every 24 hours. The data you see may be stale, although if you refresh a specific merchant, those updates will be reflected here. We highly recommend subscribing to our Webhooks to get accurate information about when a merchant needs attention.

Search Connection Health

post

Search, Filter and Sort Connection Health reports for all accessible merchants, paged

Query parameters

pageinteger · int32OptionalDefault: 1

sizeinteger · int32OptionalDefault: 20

app_idinteger · int32Required

exclude_publicbooleanOptionalDefault: true

Header parameters

X-Violet-TokenstringRequired

X-Violet-App-SecretstringRequired

X-Violet-App-Idinteger · int32Required

Body

application/json

Request object for searching, sorting and filtering ConnectionHealth

querystringOptional

A partial match query against either merchantId or merchantName

statusstring · enumOptional

Filter by ConnectionHealth Status

Possible values:

sort_bystring · enumOptional

Property to sort by in camelCase

Possible values:

sort_directionstring · enumOptional

Direction to sort by

Possible values:

Responses

200

success

application/json

post

/operations/connection_health/search

HTTPcURLJavaScriptPython

POST /v1/operations/connection_health/search?app_id=1 HTTP/1.1
Host: sandbox-api.violet.io
X-Violet-Token: text
X-Violet-App-Secret: text
X-Violet-App-Id: 1
Content-Type: application/json
Accept: */*
Content-Length: 142

{
  "query": "text",
  "platforms": [
    "OTHER"
  ],
  "status": "COMPLETE",
  "sort_by": "merchantId, merchantName, status, platform",
  "sort_direction": "asc, desc"
}

200

success

{
  "content": [
    {
      "merchantId": 12434,
      "merchantName": "andy-chin-test-store-7",
      "merchantEmail": "a****************[email protected]",
      "merchantStatus": "ACTIVE",
      "platform": "SHOPIFY",
      "storeUrl": "andy-chin-test-store-6.myshopify.com",
      "connection": {
        "status": "COMPLETE",
        "results": {
          "isConnected": true,
          "hasActivePlatformPlan": true,
          "hasShippingMethods": true,
          "connected": true
        }
      },
      "scopeValidation": {
        "status": "COMPLETE",
        "results": {
          "valid": true,
          "missingScopes": []
        }
      },
      "syncStatus": {
        "status": "COMPLETE",
        "results": {
          "id": 329,
          "merchantId": 12434,
          "status": "COMPLETED",
          "abort": false,
          "totalProducts": 2,
          "totalProductsSynced": 0,
          "resyncRequired": false,
          "dateLastSynced": "2025-03-06T01:01:43+0000",
          "taxonomySynced": false,
          "webhooksCreated": true
        }
      },
      "invalidProducts": {
        "status": "COMPLETE",
        "results": {}
      },
      "offersPublished": {
        "status": "COMPLETE",
        "results": {
          "syncComplete": true,
          "count": 2
        }
      },
      "payoutAccount": {
        "status": "INCOMPLETE",
        "results": {
          "id": 13486,
          "accountType": "MERCHANT",
          "accountId": 12434,
          "appId": 11026,
          "isActive": true,
          "status": "INCOMPLETE",
          "kycStatus": "INCOMPLETE",
          "payoutsEnabled": false,
          "countryCode": "US",
          "paymentProvider": "STRIPE",
          "paymentProviderAccountId": "acct_1Qw7h6Gj95CDE1is",
          "paymentProviderAccountType": "STANDARD",
          "paymentProviderMetadata": {
            "stripeAccountId": "acct_1Qw7h6Gj95CDE1is",
            "stripeAccountType": "STANDARD",
            "stripeBankingCurrency": "usd"
          },
          "paymentProviderAccount": {
            "accountId": "acct_1Qw7h6Gj95CDE1is",
            "accountType": "STANDARD",
            "dateCreated": "2025-02-24T19:52:04+0000",
            "requirements": {
              "errors": [],
              "pastDue": [],
              "alternatives": [],
              "currentlyDue": [
                "business_profile.product_description",
                "business_profile.support_phone",
                "business_profile.url",
                "external_account",
                "tos_acceptance.date",
                "tos_acceptance.ip"
              ],
              "eventuallyDue": [
                "business_profile.product_description",
                "business_profile.support_phone",
                "business_profile.url",
                "external_account",
                "tos_acceptance.date",
                "tos_acceptance.ip"
              ],
              "disabledReason": "requirements.past_due",
              "pendingVerification": []
            },
            "bankingCountry": "US",
            "chargesEnabled": false,
            "payoutsEnabled": false,
            "bankingCurrency": "usd",
            "dateLastModified": "2025-02-24T19:52:04+0000"
          },
          "errors": [],
          "dateCreated": "2025-02-24T19:52:04+0000",
          "dateLastModified": "2025-02-24T19:52:05+0000",
          "paymentServiceAccountType": "STANDARD",
          "paymentService": "STRIPE",
          "externalId": "acct_1Qw7h6Gj95CDE1is",
          "details": {
            "tosAccepted": false,
            "payoutsEnabled": false,
            "paymentsEnabled": false,
            "hasPayoutAccount": false,
            "disabledReason": "requirements.past_due",
            "currentlyDue": [
              "business_profile.product_description",
              "business_profile.support_phone",
              "business_profile.url",
              "external_account",
              "tos_acceptance.date",
              "tos_acceptance.ip"
            ],
            "eventuallyDue": [
              "business_profile.product_description",
              "business_profile.support_phone",
              "business_profile.url",
              "external_account",
              "tos_acceptance.date",
              "tos_acceptance.ip"
            ],
            "pastDue": [],
            "pendingVerification": []
          }
        }
      },
      "payoutAccountsByAppId": {
        "10004": {
          "status": "ERROR",
          "error": {
            "message": "An unknown error has occurred. Caused by: The provided key 'sk_live_z7******************CsKH' does not have access to account 'acct_1MF5CjGgYzh8tmxc' (or that account does not exist). Application access may have been revoked.; code: account_invalid.",
            "error": "unknown_error",
            "code": 9000
          }
        },
        "10367": {
          "status": "ERROR",
          "error": {
            "message": "An unknown error has occurred. Caused by: The provided key 'sk_live_z7******************CsKH' does not have access to account 'acct_1MF5CjGgYzh8tmxc' (or that account does not exist). Application access may have been revoked.; code: account_invalid.",
            "error": "unknown_error",
            "code": 9000
          }
        },
        "11026": {
          "status": "INCOMPLETE",
          "results": {
            "id": 13486,
            "accountType": "MERCHANT",
            "accountId": 12434,
            "appId": 11026,
            "isActive": true,
            "status": "INCOMPLETE",
            "kycStatus": "INCOMPLETE",
            "payoutsEnabled": false,
            "countryCode": "US",
            "paymentProvider": "STRIPE",
            "paymentProviderAccountId": "acct_1Qw7h6Gj95CDE1is",
            "paymentProviderAccountType": "STANDARD",
            "paymentProviderMetadata": {
              "stripeAccountId": "acct_1Qw7h6Gj95CDE1is",
              "stripeAccountType": "STANDARD",
              "stripeBankingCurrency": "usd"
            },
            "paymentProviderAccount": {
              "accountId": "acct_1Qw7h6Gj95CDE1is",
              "accountType": "STANDARD",
              "dateCreated": "2025-02-24T19:52:04+0000",
              "requirements": {
                "errors": [],
                "pastDue": [],
                "alternatives": [],
                "currentlyDue": [
                  "business_profile.product_description",
                  "business_profile.support_phone",
                  "business_profile.url",
                  "external_account",
                  "tos_acceptance.date",
                  "tos_acceptance.ip"
                ],
                "eventuallyDue": [
                  "business_profile.product_description",
                  "business_profile.support_phone",
                  "business_profile.url",
                  "external_account",
                  "tos_acceptance.date",
                  "tos_acceptance.ip"
                ],
                "disabledReason": "requirements.past_due",
                "pendingVerification": []
              },
              "bankingCountry": "US",
              "chargesEnabled": false,
              "payoutsEnabled": false,
              "bankingCurrency": "usd",
              "dateLastModified": "2025-02-24T19:52:04+0000"
            },
            "errors": [],
            "dateCreated": "2025-02-24T19:52:04+0000",
            "dateLastModified": "2025-02-24T19:52:05+0000",
            "paymentServiceAccountType": "STANDARD",
            "paymentService": "STRIPE",
            "externalId": "acct_1Qw7h6Gj95CDE1is",
            "details": {
              "tosAccepted": false,
              "payoutsEnabled": false,
              "paymentsEnabled": false,
              "hasPayoutAccount": false,
              "disabledReason": "requirements.past_due",
              "currentlyDue": [
                "business_profile.product_description",
                "business_profile.support_phone",
                "business_profile.url",
                "external_account",
                "tos_acceptance.date",
                "tos_acceptance.ip"
              ],
              "eventuallyDue": [
                "business_profile.product_description",
                "business_profile.support_phone",
                "business_profile.url",
                "external_account",
                "tos_acceptance.date",
                "tos_acceptance.ip"
              ],
              "pastDue": [],
              "pendingVerification": []
            }
          }
        }
      },
      "migrationPayoutAccountsByAppId": {},
      "commissionRate": {
        "status": "NEEDS_ATTENTION",
        "defaultRate": 20,
        "overrides": [
          {
            "status": "NEEDS_ATTENTION",
            "appId": 11026,
            "rate": 0,
            "commissionLocked": false
          }
        ]
      }
    },
    {
      "merchantId": 15444,
      "merchantName": "The Violet Garden",
      "merchantEmail": "i**************************[email protected]",
      "merchantStatus": "ACTIVE",
      "platform": "SHOPIFY",
      "storeUrl": "the-violet-garden.myshopify.com",
      "connection": {
        "status": "COMPLETE",
        "results": {
          "isConnected": true,
          "hasActivePlatformPlan": true,
          "hasShippingMethods": true,
          "connected": true
        }
      },
      "scopeValidation": {
        "status": "COMPLETE",
        "results": {
          "valid": true,
          "missingScopes": []
        }
      },
      "syncStatus": {
        "status": "COMPLETE",
        "results": {
          "id": 2609,
          "merchantId": 15444,
          "status": "COMPLETED",
          "abort": false,
          "totalProducts": 10,
          "totalProductsSynced": 0,
          "resyncRequired": false,
          "dateLastSynced": "2025-03-06T02:34:05+0000",
          "taxonomySynced": false,
          "webhooksCreated": true
        }
      },
      "invalidProducts": {
        "status": "COMPLETE",
        "results": {}
      },
      "offersPublished": {
        "status": "COMPLETE",
        "results": {
          "syncComplete": true,
          "count": 10
        }
      },
      "payoutAccount": {
        "status": "COMPLETE",
        "results": {
          "id": 13196,
          "accountType": "MERCHANT",
          "accountId": 15444,
          "appId": 11026,
          "isActive": true,
          "status": "COMPLETE",
          "kycStatus": "COMPLETE",
          "payoutsEnabled": true,
          "countryCode": "US",
          "paymentProvider": "STRIPE",
          "paymentProviderAccountId": "acct_1Q33I1Gbk9yK4xfK",
          "paymentProviderAccountType": "EXPRESS",
          "paymentProviderMetadata": {
            "stripeAccountId": "acct_1Q33I1Gbk9yK4xfK",
            "stripeAccountType": "EXPRESS",
            "stripeBankingCurrency": "usd"
          },
          "paymentProviderAccount": {
            "accountId": "acct_1Q33I1Gbk9yK4xfK",
            "accountType": "EXPRESS",
            "dateCreated": "2024-11-15T02:34:31+0000",
            "requirements": {
              "errors": [],
              "pastDue": [],
              "alternatives": [],
              "currentlyDue": [],
              "eventuallyDue": [],
              "pendingVerification": []
            },
            "bankingCountry": "US",
            "chargesEnabled": true,
            "payoutsEnabled": true,
            "bankingCurrency": "usd",
            "dateLastModified": "2024-11-15T02:34:31+0000"
          },
          "errors": [],
          "dateCreated": "2024-09-25T22:02:32+0000",
          "dateLastModified": "2025-01-28T02:47:53+0000",
          "paymentServiceAccountType": "EXPRESS",
          "paymentService": "STRIPE",
          "externalId": "acct_1Q33I1Gbk9yK4xfK",
          "details": {
            "tosAccepted": false,
            "websiteUrl": "the-violet-garden.myshopify.com",
            "payoutsEnabled": true,
            "paymentsEnabled": true,
            "hasPayoutAccount": true,
            "currentlyDue": [],
            "eventuallyDue": [],
            "pastDue": [],
            "pendingVerification": []
          }
        }
      },
      "payoutAccountsByAppId": {
        "11026": {
          "status": "COMPLETE",
          "results": {
            "id": 13196,
            "accountType": "MERCHANT",
            "accountId": 15444,
            "appId": 11026,
            "isActive": true,
            "status": "COMPLETE",
            "kycStatus": "COMPLETE",
            "payoutsEnabled": true,
            "countryCode": "US",
            "paymentProvider": "STRIPE",
            "paymentProviderAccountId": "acct_1Q33I1Gbk9yK4xfK",
            "paymentProviderAccountType": "EXPRESS",
            "paymentProviderMetadata": {
              "stripeAccountId": "acct_1Q33I1Gbk9yK4xfK",
              "stripeAccountType": "EXPRESS",
              "stripeBankingCurrency": "usd"
            },
            "paymentProviderAccount": {
              "accountId": "acct_1Q33I1Gbk9yK4xfK",
              "accountType": "EXPRESS",
              "dateCreated": "2024-11-15T02:34:31+0000",
              "requirements": {
                "errors": [],
                "pastDue": [],
                "alternatives": [],
                "currentlyDue": [],
                "eventuallyDue": [],
                "pendingVerification": []
              },
              "bankingCountry": "US",
              "chargesEnabled": true,
              "payoutsEnabled": true,
              "bankingCurrency": "usd",
              "dateLastModified": "2024-11-15T02:34:31+0000"
            },
            "errors": [],
            "dateCreated": "2024-09-25T22:02:32+0000",
            "dateLastModified": "2025-01-28T02:47:53+0000",
            "paymentServiceAccountType": "EXPRESS",
            "paymentService": "STRIPE",
            "externalId": "acct_1Q33I1Gbk9yK4xfK",
            "details": {
              "tosAccepted": false,
              "websiteUrl": "the-violet-garden.myshopify.com",
              "payoutsEnabled": true,
              "paymentsEnabled": true,
              "hasPayoutAccount": true,
              "currentlyDue": [],
              "eventuallyDue": [],
              "pastDue": [],
              "pendingVerification": []
            }
          }
        }
      },
      "migrationPayoutAccountsByAppId": {},
      "commissionRate": {
        "status": "COMPLETE",
        "defaultRate": 0,
        "overrides": [
          {
            "status": "COMPLETE",
            "appId": 11026,
            "rate": 20,
            "commissionLocked": false
          }
        ]
      }
    },
    {
      "merchantId": 12030,
      "merchantName": "Space Drinks",
      "merchantEmail": "i*****************[email protected]",
      "merchantStatus": "ACTIVE",
      "platform": "SHOPIFY",
      "storeUrl": "ishan-guru-test-store.myshopify.com",
      "connection": {
        "status": "COMPLETE",
        "results": {
          "isConnected": true,
          "hasActivePlatformPlan": true,
          "hasShippingMethods": true,
          "connected": true
        }
      },
      "scopeValidation": {
        "status": "COMPLETE",
        "results": {
          "valid": true,
          "missingScopes": []
        }
      },
      "syncStatus": {
        "status": "COMPLETE",
        "results": {
          "id": 118,
          "merchantId": 12030,
          "status": "COMPLETED",
          "abort": false,
          "totalProducts": 7,
          "totalProductsSynced": 1,
          "resyncRequired": false,
          "dateLastSynced": "2025-03-06T01:01:28+0000",
          "taxonomySynced": false,
          "webhooksCreated": true
        }
      },
      "invalidProducts": {
        "status": "COMPLETE",
        "results": {}
      },
      "offersPublished": {
        "status": "COMPLETE",
        "results": {
          "syncComplete": true,
          "count": 7
        }
      },
      "payoutAccount": {
        "status": "COMPLETE",
        "results": {
          "id": 13197,
          "accountType": "MERCHANT",
          "accountId": 12030,
          "appId": 11026,
          "isActive": true,
          "status": "COMPLETE",
          "kycStatus": "COMPLETE",
          "payoutsEnabled": true,
          "countryCode": "CA",
          "paymentProvider": "STRIPE",
          "paymentProviderAccountId": "acct_1Q33PsGaTELgZzqx",
          "paymentProviderAccountType": "EXPRESS",
          "paymentProviderMetadata": {
            "stripeAccountId": "acct_1Q33PsGaTELgZzqx",
            "stripeAccountType": "EXPRESS",
            "stripeBankingCurrency": "cad"
          },
          "paymentProviderAccount": {
            "accountId": "acct_1Q33PsGaTELgZzqx",
            "accountType": "EXPRESS",
            "dateCreated": "2024-11-15T01:10:34+0000",
            "requirements": {
              "errors": [],
              "pastDue": [],
              "alternatives": [],
              "currentlyDue": [],
              "eventuallyDue": [],
              "pendingVerification": []
            },
            "bankingCountry": "CA",
            "chargesEnabled": true,
            "payoutsEnabled": true,
            "bankingCurrency": "cad",
            "dateLastModified": "2024-11-15T01:10:34+0000"
          },
          "errors": [],
          "dateCreated": "2024-09-25T22:10:38+0000",
          "dateLastModified": "2025-01-28T02:47:53+0000",
          "paymentServiceAccountType": "EXPRESS",
          "paymentService": "STRIPE",
          "externalId": "acct_1Q33PsGaTELgZzqx",
          "details": {
            "tosAccepted": false,
            "payoutsEnabled": true,
            "paymentsEnabled": true,
            "hasPayoutAccount": true,
            "currentlyDue": [],
            "eventuallyDue": [],
            "pastDue": [],
            "pendingVerification": []
          }
        }
      },
      "payoutAccountsByAppId": {
        "11026": {
          "status": "COMPLETE",
          "results": {
            "id": 13197,
            "accountType": "MERCHANT",
            "accountId": 12030,
            "appId": 11026,
            "isActive": true,
            "status": "COMPLETE",
            "kycStatus": "COMPLETE",
            "payoutsEnabled": true,
            "countryCode": "CA",
            "paymentProvider": "STRIPE",
            "paymentProviderAccountId": "acct_1Q33PsGaTELgZzqx",
            "paymentProviderAccountType": "EXPRESS",
            "paymentProviderMetadata": {
              "stripeAccountId": "acct_1Q33PsGaTELgZzqx",
              "stripeAccountType": "EXPRESS",
              "stripeBankingCurrency": "cad"
            },
            "paymentProviderAccount": {
              "accountId": "acct_1Q33PsGaTELgZzqx",
              "accountType": "EXPRESS",
              "dateCreated": "2024-11-15T01:10:34+0000",
              "requirements": {
                "errors": [],
                "pastDue": [],
                "alternatives": [],
                "currentlyDue": [],
                "eventuallyDue": [],
                "pendingVerification": []
              },
              "bankingCountry": "CA",
              "chargesEnabled": true,
              "payoutsEnabled": true,
              "bankingCurrency": "cad",
              "dateLastModified": "2024-11-15T01:10:34+0000"
            },
            "errors": [],
            "dateCreated": "2024-09-25T22:10:38+0000",
            "dateLastModified": "2025-01-28T02:47:53+0000",
            "paymentServiceAccountType": "EXPRESS",
            "paymentService": "STRIPE",
            "externalId": "acct_1Q33PsGaTELgZzqx",
            "details": {
              "tosAccepted": false,
              "payoutsEnabled": true,
              "paymentsEnabled": true,
              "hasPayoutAccount": true,
              "currentlyDue": [],
              "eventuallyDue": [],
              "pastDue": [],
              "pendingVerification": []
            }
          }
        }
      },
      "migrationPayoutAccountsByAppId": {},
      "commissionRate": {
        "status": "COMPLETE",
        "defaultRate": 0,
        "overrides": [
          {
            "status": "COMPLETE",
            "appId": 11026,
            "rate": 10,
            "commissionLocked": false
          }
        ]
      }
    },
    {
      "merchantId": 15574,
      "merchantName": "Anime Icons",
      "merchantEmail": "i*********************[email protected]",
      "merchantStatus": "ACTIVE",
      "platform": "SHOPIFY",
      "storeUrl": "ishan-guru-jpy-store.myshopify.com",
      "connection": {
        "status": "COMPLETE",
        "results": {
          "isConnected": true,
          "hasActivePlatformPlan": true,
          "hasShippingMethods": true,
          "connected": true
        }
      },
      "scopeValidation": {
        "status": "COMPLETE",
        "results": {
          "valid": true,
          "missingScopes": []
        }
      },
      "syncStatus": {
        "status": "COMPLETE",
        "results": {
          "id": 2709,
          "merchantId": 15574,
          "status": "COMPLETED",
          "abort": false,
          "totalProducts": 4,
          "totalProductsSynced": 0,
          "resyncRequired": false,
          "dateLastSynced": "2025-03-06T02:45:34+0000",
          "taxonomySynced": false,
          "webhooksCreated": false
        }
      },
      "invalidProducts": {
        "status": "COMPLETE",
        "results": {}
      },
      "offersPublished": {
        "status": "COMPLETE",
        "results": {
          "syncComplete": true,
          "count": 4
        }
      },
      "payoutAccount": {
        "status": "COMPLETE",
        "results": {
          "id": 13286,
          "accountType": "MERCHANT",
          "accountId": 15574,
          "appId": 11026,
          "isActive": true,
          "status": "COMPLETE",
          "kycStatus": "COMPLETE",
          "payoutsEnabled": true,
          "countryCode": "JP",
          "paymentProvider": "STRIPE",
          "paymentProviderAccountId": "acct_1QKRau2eXfKPKBUK",
          "paymentProviderAccountType": "EXPRESS",
          "paymentProviderMetadata": {
            "stripeAccountId": "acct_1QKRau2eXfKPKBUK",
            "stripeAccountType": "EXPRESS",
            "stripeBankingCurrency": "jpy"
          },
          "paymentProviderAccount": {
            "accountId": "acct_1QKRau2eXfKPKBUK",
            "accountType": "EXPRESS",
            "dateCreated": "2024-11-15T02:38:27+0000",
            "requirements": {
              "errors": [],
              "pastDue": [],
              "alternatives": [],
              "currentlyDue": [],
              "eventuallyDue": [],
              "pendingVerification": []
            },
            "bankingCountry": "JP",
            "chargesEnabled": true,
            "payoutsEnabled": true,
            "bankingCurrency": "jpy",
            "dateLastModified": "2024-11-15T02:38:27+0000"
          },
          "errors": [],
          "dateCreated": "2024-11-12T21:25:54+0000",
          "dateLastModified": "2025-01-28T02:53:04+0000",
          "paymentServiceAccountType": "EXPRESS",
          "paymentService": "STRIPE",
          "externalId": "acct_1QKRau2eXfKPKBUK",
          "details": {
            "tosAccepted": false,
            "payoutsEnabled": true,
            "paymentsEnabled": true,
            "hasPayoutAccount": true,
            "currentlyDue": [],
            "eventuallyDue": [],
            "pastDue": [],
            "pendingVerification": []
          }
        }
      },
      "payoutAccountsByAppId": {
        "11026": {
          "status": "COMPLETE",
          "results": {
            "id": 13286,
            "accountType": "MERCHANT",
            "accountId": 15574,
            "appId": 11026,
            "isActive": true,
            "status": "COMPLETE",
            "kycStatus": "COMPLETE",
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