POST
/
orders
/
{order_id}
/
cancel
curl --request POST \
  --url https://sandbox-api.violet.io/v1/orders/{order_id}/cancel \
  --header 'Content-Type: application/json' \
  --header 'X-Violet-App-Id: <x-violet-app-id>' \
  --header 'X-Violet-App-Secret: <x-violet-app-secret>' \
  --header 'X-Violet-Token: <x-violet-token>' \
  --data '{
  "notify_customer": true,
  "reason_code": "CUSTOMER",
  "reason": "Customer requested refund."
}'
{
  "order_id": 10000,
  "app_id": 10000,
  "status": "CANCELED",
  "cancelled_bags": [
    {
      "order_id": 10000,
      "bag_id": 11111,
      "merchant_id": 22222,
      "external_order_id": "7438192837181",
      "status": "CANCELED",
      "originated_by": "VIOLET",
      "date_cancelled": "2024-10-24T14:00:39.000Z",
      "refund": {
        "id": 99999,
        "order_id": 10000,
        "bag_id": 11111,
        "merchant_id": 22222,
        "app_id": 10000,
        "transaction_id": 44444,
        "amount": 9900,
        "reason": "Order canceled",
        "refund_currency": "USD",
        "status": "COMPLETED",
        "skus": [
          {
            "id": 55555,
            "bag_id": 11111,
            "quantity_refunded": 1,
            "external_id": "41818918453315",
            "order_sku_id": 8014657
          },
          {
            "id": 55556,
            "bag_id": 77777,
            "quantity_refunded": 1,
            "external_id": "41832890171459",
            "order_sku_id": 77777
          }
        ],
        "date_created": "2024-10-24T14:00:35+0000",
        "date_last_modified": "2024-10-24T14:00:35+0000",
        "external_id": "943916482627",
        "errors": []
      }
    }
  ],
  "message": "All external orders were cancelled."
}

Order cancellation is in beta. Please report any errors to Violet.

Cancel a complete Order. This action will attempt to cancel the external order in the merchants system for every Bag in the Order. The total amount paid for each Bag will be refunded to the shopper upon successful cancellation.

All Bag’s must be in a cancellable state. If any Bag has a status of IN_PROGRESS, REFUNDED, or CANCELED the request will be rejected.

Headers

​
X-Violet-Token
string
required
​
X-Violet-App-Secret
string
required
​
X-Violet-App-Id
integer
required

Path Parameters

​
order_id
integer
required

Body

application/json

Response

200
application/json

success

Order Refund