Supported Countries

Violet uses Stripe Express to power our payments and payout flows to ensure that you have the ability to control your own payout schedules and connected bank accounts. As a result, Violet is limited to supporting countries and currencies that Stripe are also supported by Stripe.

You can find a full list of supported countries here: Stripe Supported Countries.

Violet's primary Stripe account is based in the US. Any payout account that is connected from out of the US is considered a cross-border account.

Unsupported Countries

If a merchant attempts to onboard from a country not supported by Stripe for your platform's transfer mechanism, Violet will automatically create an EXTERNAL payout account instead of a standard Stripe payout account.

With an EXTERNAL payout account:

• The merchant can still be onboarded to your platform

• Distributions are still calculated and tracked in Violet

• Transfers must be processed by the Channel outside of Violet's payment infrastructure

• The Channel must register transfers with Violet to keep distributions in sync

EXTERNAL payout accounts do not have an underlying Stripe account, so there is no KYC validation or Stripe dashboard access.

See EXTERNAL Payout Accounts for more details on how these accounts work, and Using External Transfers for the guide on processing transfers for these merchants.